frequently asked questions

FAQ's

Got Questions? We’ve Got Answers.

Browse our FAQs to learn more about our garage door services, pricing, emergency repairs, and what to expect when you choose Scooter's Door Service. With over 30 years of experience serving Sugar Creek, Missouri and surrounding areas, we’ve answered just about every question a homeowner can have.

  • What are the most common signs that my garage door needs professional repair?

    Some common signs include loud or unusual noises during operation, slow or uneven movement, sagging sections, or the door not opening or closing completely. Ignoring these issues can lead to more serious and costly problems, so it’s best to schedule service as soon as you notice something off.

  • How often should I have my garage door serviced or maintained?

    For optimal performance and safety, we recommend professional maintenance at least once a year. Regular tune-ups can help identify worn parts, prevent breakdowns, and extend the lifespan of your door system—especially in commercial or high-use settings.

  • Do you offer same-day garage door service, and how does it work?

    Yes, we offer same-day service if you call before 12pm. Our technicians arrive fully equipped to handle most repairs on the spot, minimizing downtime and restoring your garage or warehouse door to full operation quickly and efficiently.

  • What types of garage doors do you service?

    We service all major types of garage doors, including sectional, roll-up, tilt-up, and custom-built designs. Our team is experienced with both residential and commercial systems, ensuring safe and efficient performance.

  • Do you offer same-day garage door repairs?

    Yes, we strive to provide same-day repairs whenever possible. Our team is equipped to handle most issues promptly, minimizing downtime and ensuring your garage door is back in working order quickly.

  • Can you replace broken garage door springs?

    Absolutely. We replace all types of garage door springs, including torsion and extension systems. Our technicians ensure proper tension and alignment to ensure safe and smooth operation after replacement.

  • How do I know if my garage door needs repair?

    Signs include loud noises, slow or jerky movement, sagging panels, or failure to open and close properly. If you notice any of these, it's best to schedule a professional inspection.

  • Do you install new garage door openers?

    Yes, we install new garage door openers, including chain, belt, and smart-enabled models. We’ll help you choose a system that fits your needs and ensure it’s installed for reliable daily use.

  • What are the benefits of regular garage door maintenance?

    Routine maintenance helps prevent major repairs, extends the life of your system, and ensures safe operation. It includes checking components, lubricating moving parts, and testing performance.

  • Are emergency garage door services available after hours?

    Yes, emergency services are available outside of regular business hours. If your garage door stops working unexpectedly or poses a safety issue, we can respond promptly to address the problem.

  • How long does garage door installation take?

    Installation typically takes a few hours, depending on the type and complexity of the door. We handle the entire process efficiently, maintaining attention to detail and adhering to safety standards.